Effective Date: 08/25/2025
Welcome to Naked Hydration (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at nakedhydration.com (the “Site”) and your access to and use of our products and services (“Services”). By accessing or using the Site and Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
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1. Use of the Site
You agree to use our Site for lawful purposes only. You must not use our Site:
• In any way that violates any applicable law or regulation.
• To transmit unsolicited promotional or advertising material.
• To attempt to interfere with the proper functioning of the Site.
You must be at least 18 years old or the age of majority in your jurisdiction to use our Site or make a purchase.
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2. Account Registration
To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your password and any activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
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3. Products and Orders
A. Product Descriptions
We aim to provide accurate product information. However, we do not warrant that descriptions, pricing, or other content is error-free. If a product is listed incorrectly, we reserve the right to cancel or refuse any orders placed.
B. Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Confirmation emails are not a guarantee of acceptance.
C. Pricing and Payment
All prices are listed in USD and are subject to change without notice. Payments are processed securely through our third-party providers. By submitting payment information, you authorize us to charge the applicable amount.
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4. Shipping and Returns
Please refer to our Shipping & Returns Policy for detailed information on delivery, shipping times, return eligibility, and processing.
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5. Promotions and Discounts
Promotional codes and discounts are subject to specific terms and may be modified or canceled at any time. They cannot be applied retroactively or combined unless explicitly stated.
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6. Intellectual Property
All content on the Site—including text, graphics, images, logos, and product packaging—is the property of Naked Hydration or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or use any content from the Site without our prior written consent.
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7. User Content
If you post or upload any reviews, testimonials, or other content (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and display that content on our Site or marketing channels. You are responsible for your User Content and warrant that it does not violate any third-party rights.
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8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
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9. Limitation of Liability
To the maximum extent permitted by law, Naked Hydration shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services. Our total liability to you for any claim shall not exceed the amount you paid to us in the 6 months preceding the claim.
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10. Disclaimer
Our products are intended for cosmetic use only. Results may vary. Always read labels, perform patch tests, and consult a professional before using new skincare products. We are not responsible for adverse reactions.
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11. Indemnification
You agree to defend, indemnify, and hold harmless Naked Hydration, its affiliates, and its officers from any claims, losses, damages, or legal fees arising out of your use of the Site or violation of these Terms.
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12. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
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13. Governing Law
These Terms are governed by the laws of the state of Pennsylvania. Any disputes shall be resolved exclusively in the courts of Philadelphia, PA.
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14. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes your acceptance.
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15. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Naked Hydration
Effective Date: 08/25/2025
Thank you for shopping with Naked Hydration. We’re committed to providing high-quality beauty products and an exceptional customer experience. Please review the following information regarding our shipping and returns process.
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1. Shipping Policy
A. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification when your order has shipped.
Please note: During high volume periods (e.g., product launches or holidays), processing times may be extended slightly.
B. Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method
Estimated Delivery Time
Standard Shipping
3–7 business days
Expedited Shipping
1–3 business days
International Shipping
Varies by location
Note: Delivery times may vary depending on your location and carrier delays beyond our control.
C. International Shipping
We ship internationally to select countries. Shipping fees and delivery times will be shown at checkout. Customs, duties, and taxes are the responsibility of the customer and may be collected upon delivery.
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2. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can also log into your account on our website to track your order status.
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3. Returns & Exchanges
We want you to love your Naked Hydration products. If you’re not completely satisfied, please review our return policy below.
A. Return Eligibility
You may return eligible products within 14 days of receiving your order, provided the items are:
• Unused and unopened
• In original packaging
• Accompanied by proof of purchase
Due to hygiene and safety concerns, we do not accept returns on opened or used products unless the item arrived damaged or defective.
B. Non-Returnable Items
• Opened or used beauty/skincare products
• Gift cards
• Items marked as “final sale”
• Personalized or custom items
C. How to Start a Return
To initiate a return, please contact mothestylist@nakedhydration.com with your order number and reason for return. We will provide return instructions.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., damaged, defective, or incorrect item).
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4. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.
Note: Original shipping charges are non-refundable.
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5. Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at mothestylist@nakedhydration.com with your order number and a photo of the issue. We’ll make it right—either by sending a replacement or issuing a refund.
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6. Order Cancellations & Changes
If you need to cancel or modify your order, please contact us immediately at mothestylist@nakedhysration.com. We’ll do our best to accommodate your request, but once an order is processed or shipped, changes may not be possible.
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7. Contact Us
For questions regarding shipping, returns, or exchanges, please reach out to us at:
Naked Hydration
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